Privacy Policy

Last updated November 20, 2024
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This Privacy Policy applies to all personal identifiable information (“Personal Data”) we collect and process. It covers what we collect and how we use, disclose, transfer and store Personal Data as well as your rights to this information. We value your privacy and observe due care in processing and protecting Personal Data. We recommend you read this notice carefully. Capitalized terms not otherwise defined in this Privacy Policy have the respective meanings ascribed to such terms in our Standard Terms.

We process Personal Data through the Chorus Platform and Websites (“Chorus Sites”) as well as through the services that Chorus provides pursuant to an Agreement (“Chorus Services”). By voluntarily using Chorus Sites and/or Chorus Services, and/or providing data or other information via Chorus Sites and/or Chorus Services, you are indicating your consent to this Privacy Policy and agreement to be bound by its terms.

‍Who we are
The Chorus Sites and Chorus Services are provided by Chorus Innovations, Inc., an entity established under the laws of the State of Delaware, USA.
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You may submit inquiries regarding personal data protection, privacy and security matters or contact us for any other reason at support@joinchorus.com.

‍Scope
The scope of this Privacy Policy includes the collection of Personal Data through:

• The website available at www.joinchorus.com, any and all Chorus Platform websites, such as chorusplatform.io, app.joinchorus.com, and any and all other and successor websites, including all pages and all uniform resource locators related thereto that are owned and operated by Chorus from which you are accessing this Privacy Policy (e.g., developer account pages, event pages);
• Our social media pages (e.g., LinkedIn, Facebook, Instagram, etc.) (collectively, our “Social Media Pages”);
• HTML-formatted email messages and polls, SMS messages, and other forms of electronic communications that we send to you and that link to this Privacy Policy;

and applies to all visitors/users of the Chorus Sites and Chorus Services, and our Social Media Pages.

‍Personal data
You may visit the Chorus Sites anonymously, without telling us who you are and without revealing any information about yourself. There are times, however, when we may need certain Personal Data from you.
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You may choose to provide us with Personal Data (such as your name, email address and company name) through the Chorus Sites when you elect to register with Chorus in order to make use of the Chorus Sites as a community member or application developer. When you provide Personal Data in order to register with Chorus, such Personal Data will be used in order to provide you with access to the requested products, services, content and/or information. We may also use Personal Data to help us understand who is using our products and services, to support you in the development as community member or developer and optimizing the use of the Chorus Sites, and to help us manage business development activities.

How we collect Personal Data
‍We may collect your Personal Data:

• When you contact us with your questions, comments, ideas, complaints, or communicate with Chorus (including when applying for employment with Chorus): we may collect various information, depending on the manner in which you contact us (e.g., if you send us an email, we will collect your email address; if you solicit for a job, we will collect your details as provided in your application) and the reason for contacting us.  In any case, we will collect your contact details to be able to respond and further communicate with you.
• When you subscribe to our newsletters and updates mailing list: we will collect your first and last names and your email address if you wish to subscribe to our newsletters and updates.
• When you submit a support ticket with Chorus: we will collect your first and last names and your contact details so we can respond to your report. You will also need to describe the problem that you have experienced with our services so we can take care of it. We strongly recommend you not to send us screenshots and/or attachments that contain production data of your applications, or any confidential or personal data, when you submit a support ticket with us.
• When you visit the Chorus Sites: Chorus may also collect certain data from your computer and internet connection, including the IP address of your computer, the date and time you accessed our web sites, the internet address of web sites from which you link to the Chorus Sites, the device you are using (such as laptop or tablet) and your movements and preferences on the Chorus Sites.
• When you sign up to use the Chorus Sites: When you participate in the Chorus Sites as a community member or developer we will collect statistics and analytics pertaining to use of the Chorus Sites that consist of Personal Data (such as your name, company, certification, platform activities).
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  When you use an integrated device or wearable: When you use a device or wearable that has been integrated with the Chorus Sites and/or Chorus Services, such as (but not limited to) an activity monitor or smartwatch, we will collect statistics and analytics pertaining to use of the Chorus Sites and/or Chorus Services that consist of Personal Data (such as your name, company, certification, platform activities).
• From other sources: we may receive Personal Data from other sources, marketing partners, social media platforms, talent acquisition partners, from your co-workers and friends, as well as from other third parties. We also may receive data from publicly available sources by data enrichment services.
• Offline: we may collect Personal Data about you offline, such as when you attend one of our events, visit our exhibition booths, or call our customer service representatives.

If you submit any Personal Data relating to other people to us in connection with our services or talent acquisition, you represent you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

‍Newsletters & Updates
If you subscribe to our newsletter and/or updates, we will use your name and email address to send the newsletter and/or updates to you. You may unsubscribe at any time by using the link in each newsletter or to unsubscribe or update communication please contact us via support@joinchorus.com.
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‍Invitations to Chorus Sites
If you choose to invite another person to the Chorus Sites account or project, we will ask you for the name and email address of that person. We will automatically send that person an invitation email to visit the Chorus Sites, to create an account or join your project. Chorus stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
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‍Blog/Forum
If you use our blog, forum or app store (as applicable) on the Chorus Sites (e.g., a developer portal or community pages), you should be aware that any Personal Data you submit there can be read, collected, or used by other users of these blogs and forums, and could be used to send you unsolicited messages. We are not responsible for the Personal Data you choose to submit in these blogs and forums.

‍Statistical Information
We collect information from visits to the Chorus Sites to help us provide a better experience, service and to make the Chorus Sites as user friendly and purposeful as possible. For example, we keep track of the domains from which people visit and we also measure visitor activity on the Chorus Sites. However, when we do so, we do so in ways that keep the information anonymous. Chorus may use this data to analyze trends and statistics and to help us provide better user experience and service. None of the information described in this paragraph is reviewed at an individual level.

‍Links to Other Web Sites
The Chorus Sites may contain links to other web sites. Chorus is not responsible for the privacy practices or the content of such web sites. The links from the Chorus Sites to other web sites do not imply that Chorus endorses or has reviewed the third-party web sites. We suggest contacting the operators of those websites directly for information on their privacy policies.

‍Platform Usage Analytics
We collect information from visits to the Chorus Sites to help us and our community members, developers and customers provide a better experience and service and to give insight into developments. This analysis, statistics and other data generated by your use of the Chorus Sites may be disclosed with your team members.

‍Use of Personal Data
We use Personal Data only when we’re allowed to by law and only for the reasons that we’ve collected it. Most commonly, the reasons are the performance of a contract with you or your employer, you have consented to such use, when it is necessary for our legitimate interests (and your interests and rights don’t override ours), and when we need to comply with legal or regulatory obligations.

We may use Personal Data:

• To log you in to the Chorus Sites and any related service or third party integrations;
• To manage our relationship with you, such as your registration to our events or as a customer;
• Providing you with the products and services you have requested;
• To respond to your inquiries and fulfill your requests;
• To send administrative information to you, such as notices to you regarding the Chorus Sites and/or Chorus Services and changes to our terms, conditions and policies;
• To allow you to send messages to your connections through the Chorus Sites or related to the Chorus Services;
• To send marketing communications that may be relevant to you;
• For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving and modifying our services and platform, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities;
• To understand your use of the Chorus Sites as a community member or developer;
• To support you as developer in your performance, your training and the development of your projects;
• To support your team in the performance on the projects your team is working on;
• To allow you to participate in prize draws, competitions and promotional activities and to administer these activities (some of these activities have additional rules, which could contain additional information about how we use Personal Data, so we suggest that you read these rules carefully);
• To facilitate social sharing functionality, and
• As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal processes; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations and those of any of our affiliates; (f) to protect our rights, privacy, safety and property, and that of our affiliates, you and others; and (g) to allow us to pursue available remedies and limit the damages that we may sustain.

We may use Personal Data for compatible purposes if we think we need to do so.

‍Legitimate interest
‍For any uses on the basis of legitimate interest, we may conduct a legitimate interest assessment to ensure that such processing isn’t overridden by your rights or interests.

Developing the Chorus Sites: We use aggregated and personal data about your use of the Chorus Sites and Chorus Services to further develop the Chorus Platform. These activities are necessary to fulfill our interest in creating a better platform and helping us create better technology and better communications.

Sending Direct Marketing Communications: We use your data to send marketing communications about our products and services and offerings from our affiliates. We may send these communications via email, post or call. As for most companies, our ability to market our products and services is necessary for our commercial interests and may allow us to expand our customer base.

‍Share Personal Data
Chorus is not in the business of selling Personal Data. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share Personal Data with certain third parties without further notice to you, as set forth below:

• We may share Personal Data with our subsidiaries, affiliates and other related companies for purposes consistent with this Privacy Policy.
• Chorus, like many businesses, sometimes hires other companies to perform certain business-related functions, such as web site hosting, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing, processing payments, and other similar services. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
• Shared by you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials (including, without limitation, our Social Media Pages). Please note that any information you post or disclose will become public information, and may be available to users of the Chorus Platform, and our Social Media Pages, and to the general public. WE URGE YOU TO BE VERY CAREFUL WHEN DECIDING TO DISCLOSE ANY INFORMATION ABOUT YOURSELF.
• To your connections associated with your social media account, to other web site users, as well as to your social media account provider, in connection with your social sharing activity, such as if you connect your social media account to your Chorus account or log into your Chorus account from your social media account. By connecting your Chorus account and your social media account, you authorize us to share information with your social media account provider and you understand that the use of the information we share will be governed by the social media site’s privacy policy. If you do not want Personal Data about you shared with other users or with your social media account provider, please do not connect your social media account with your Chorus account and do not participate in social sharing on the Chorus Sites.
• In the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings) we may disclose Personal Data to a third party.
• As we believe to be necessary or appropriate we may also disclose Personal Data to a third party: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal processes; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations and those of any of our affiliates; (f) to protect our rights, privacy, safety and property, and that of our affiliates, you and others; and (g) to allow us to pursue available remedies and limit the damages that we may sustain.

Security
Personal Data related to you is treated as strictly confidential and we have taken appropriate technical and organizational security measures against loss and unlawful processing of such information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please notify us immediately about the problem by contacting us.

‍Cookies
Cookies are small snippets of text saved on your computer or mobile device that distinguish you from other users. Like most websites and platforms, the Chorus Sites use cookies. By visiting Chorus Sites for the first time you consent to our use of cookies. The Cookies we use will be stored on your device. You can reject or disable our use of cookies through your browser settings, but please know that if you disable our use of cookies, we can’t guarantee that you will experience the full functionality of the Chorus Sites.

‍Your Rights
If you tell us that you do not want us to use Personal Data as a basis for further contact, we will respect your wishes. Regarding our use of the Personal Data about you, you can exercise a variety of the rights, such as:

• Request access to the Personal Data we have about you;
• Ask us to erase Personal Data we have about you (subject to the limitations described below);
• Object to any processing we do on the basis of legitimate interests;
• Ask us to restrict the processing of Personal Data about you;
• If you no longer wish to receive our newsletter and/or updates, unsubscribe at any time by using the unsubscribe link located at the bottom of each newsletter or update communication, or send us an email at support@joinchorus.com; and
• Ask us to correct any incorrect Personal Data we have about you by notifying the Privacy Officer via email at support@joinchorus.com. If you are registered to the Chorus Sites as a user, you may review and update this information at any time through your account page.

Please note that your right to request the erasure or deletion of your Personal Data is not unlimited. If you request us to erase or delete the Personal Data we have about you, we may refuse your request when that Personal Data is:

• Needed to complete the transaction for which it was collected or is needed to provide goods or services requested by you;
• Used in the context of the business relationship with you;
• Required to perform a contract;
• Used to detect security incidents and protect against malicious, fraudulent or illegal activity;
• Needed to engage in scientific, historical or statistical research in the public interest;
• Used solely for internal uses that are reasonably aligned with the expectations of our customers; and

Required to comply with a legal obligation or applicable laws.

As noted above, you can log into your profile setting on the Chorus Sites and view, change or replace your own profile data. If you would like to exercise any of the foregoing rights or have any other questions regarding the Personal Data related to you, please contact our Privacy Officer at: support@joinchorus.com.

In your request, please let us know what limitations you would like to put on our use of Personal Data related to you. For your protection, we may only implement requests with respect to the Personal Data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
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In addition, please also note that we may need to retain certain information for recordkeeping purposes. There may also be residual information that will remain within our databases and other records, which will not be removed.

‍California Notices
If you reside in California and have provided Personal Data to Chorus you have the right to receive: (a) information identifying any third party to whom Chorus may have disclosed, within the past year, Personal Data pertaining to you and your family for that party’s direct marketing purposes; and (b) a description of the categories of Personal Data disclosed. To obtain such information, please email your request to support@joinchorus.com. This request may be made no more than once per calendar year.

‍Retention
We will retain Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

‍Transfer of Personal Data
Personal Data may be stored on servers located within the United States, but it may also be processed in any country where we have facilities or in which we engage service providers (if and as applicable). If we transfer Personal Data within the company or to business partners located in a country with no sufficient level of data protection, we will ensure that adequate safeguards are in place.
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‍Changes to Our Policy
We may change our business and the Chorus Sites from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time without prior notice.
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We recommend that you review this Privacy Policy regularly, so that you remain informed of any changes. Your continued use of the Chorus Sites after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised policy.

You can always request a written copy of our most current privacy noticed from the Privacy Officer by contacting us at support@joinchorus.com
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‍Use Chorus' confidential reporting form.
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